Privacy Policy

Last updated: 13 May 2026 | Effective date: 13 May 2026

This Privacy Policy describes how PulseCombat ("we", "us", or "our"), operated by PulseCombat Pty Ltd (ABN 47 123 456 789), collects, uses, discloses, and manages personal information obtained through the website located at https://pulsecombat.info (the "Website"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of the Website.

1. Who We Are

PulseCombat is an Australian gaming media and esports events platform headquartered at Level 5, 1 Market Street, Sydney NSW 2000, Australia. We publish game reviews, esports news, and organise competitive gaming tournaments across Australia.

For privacy-related enquiries, you may contact our Privacy Officer at: [email protected]

2. Information We Collect

We collect personal information only when it is necessary for our functions and activities. The types of personal information we may collect include:

2.1 Information You Provide Directly

• Contact form submissions: Your name, email address, and message content when you contact us through our website.
• Newsletter subscriptions: Your email address when you subscribe to our newsletter.
• Tournament registrations: Team name, captain's name, email address, game preferences, and team size when registering for a tournament.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device information: Browser type and version, operating system, device type, and screen resolution.
• IP address: Used for geographic analytics and security purposes.
• Cookies and similar technologies: As described in our Cookie Policy.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and editorial updates (only with your explicit consent).
• To process and manage tournament registrations.
• To improve the content, functionality, and user experience of our Website.
• To analyse website traffic and understand how visitors use our Website.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or malicious activity.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: Where you have given us explicit consent, such as subscribing to our newsletter.
• Contractual necessity: Where processing is necessary to fulfil a service you have requested, such as tournament registration.
• Legitimate interests: Where we have a legitimate interest in processing your data, such as improving our Website and preventing fraud, provided this does not override your privacy rights.
• Legal obligation: Where we are required to process your data to comply with Australian law.

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our Website (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. International Data Transfers

Our Website and services are primarily operated within Australia. Some of our third-party service providers may be located overseas. Where we transfer personal information outside Australia, we take reasonable steps to ensure the recipient handles your information in a manner consistent with the Australian Privacy Principles.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Newsletter subscriber data is retained until you unsubscribe.
• Contact form submissions are retained for up to 12 months.
• Tournament registration data is retained for up to 24 months following the event.
• Website analytics data is retained in anonymised form indefinitely.

8. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Erasure: Request deletion of your personal information, subject to legal retention requirements.
• Withdrawal of consent: Withdraw consent for processing at any time (e.g., unsubscribe from our newsletter).
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the Privacy Act.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Cookies

We use cookies and similar tracking technologies on our Website. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Postal address: Privacy Officer, PulseCombat Pty Ltd, Level 5, 1 Market Street, Sydney NSW 2000, Australia
• Website: pulsecombat.info/contact